Help & FAQs


1: What’s the difference between human hair and synthetic wigs?

Human Hair: Can be heat-styled, dyed, and lasts longer. It offers a natural look and feel.

Synthetic Hair: Pre-styled, easy to maintain, but cannot be heat-styled or dyed.


2: How should I care for my wig?

For Human Hair Wigs: Gently detangle, wash with mild shampoo, and air dry.

For Synthetic Wigs: Wash with cool water and shampoo for synthetic wigs, and air dry.


3: Can I customize my wig?

Yes, we offer custom-made wigs. Contact us with your specific requests.


4: What wigs are best for cancer patients?

We recommend human hair wigs for comfort and a natural look. Full lace wigs are also a great choice for added comfort.


5: How can I change my order details?

Please double-check your order details before confirming. Changes can only be made before the order is processed.


6: When will my order be delivered?

Standard Orders: 5-7 business days

Lace Front Orders: 8-12 business days

Full Lace Orders: 12-15 business days


7: How can I contact customer service?

You can reach us via email at [email protected] for any inquiries.